Fetch Pet Insurance Review

Founded in 2007 and formerly known as Petplan or Fetch by the Dodo, Fetch Pet Insurance has emerged as a leading provider in the pet insurance industry, boasting over a decade of experience and unique offerings that set it apart. As part of our extensive research at the Guides Home Team, we've delved into Fetch's coverage, customer satisfaction, pricing, and more to provide you with a comprehensive overview.

Why Choose Fetch?

Fetch stands out for its commitment to comprehensive coverage, encompassing a range of services not commonly found with other providers. Offering therapy coverage and discount options, Fetch ensures that pet owners have access to a wide array of benefits, from behavioral treatment and alternative therapies to virtual vet visits. The inclusion of coverage for breed-specific issues further highlights Fetch's dedication to addressing specific needs, such as breathing problems for French Bulldogs.

What Fetch Covers

Fetch's pet insurance plan covers accidents and illnesses, encompassing injuries, chronic conditions, hereditary issues, and more. The coverage extends to various veterinary services, including exam fees, dental procedures related to injury or illness, cancer treatments, diagnostic testing, surgery, rehabilitation, prescription medications, specialist treatments, and alternative therapies. Additionally, Fetch provides reimbursement for services like telehealth vet consultations, behavioral therapies, advertising and reward fees for lost pets, boarding fees during hospitalization, vacation cancellation fees due to a pet's covered incident, and compensation for a lost pet.

Fetch Exclusions

As with any pet insurance provider, Fetch does not cover pre-existing conditions. Exclusions also encompass breeding-related costs, pregnancy, whelping, cruciate ligament issues or hip dysplasia in the first six months, prescription diet foods, routine wellness visits, elective procedures, cosmetic surgeries, and other specified items. A thorough understanding of Fetch's policy terms and conditions is recommended to grasp the full scope of coverage and exclusions.

Plan Customizations

While Fetch offers fewer customization options compared to some competitors, policyholders can tailor their coverage with choices in annual deductibles, coverage limits, and reimbursement rates. This flexibility allows pet owners to adjust their premiums based on individual needs and preferences.

Pricing and Discounts

Fetch's pricing varies based on factors such as location, pet species, age, breed, and gender. Despite higher costs for older pets, Fetch maintains competitive pricing overall. Sample premiums for various scenarios illustrate the affordability, and Fetch provides discounts, such as 10% off for shelter rescues or adopted pets and a 10% discount for active or retired service members.

Customer Reviews:

Customer satisfaction is a crucial aspect, and Fetch has earned an A+ rating from the Better Business Bureau (BBB). Trustpilot reviews, exceeding 150, highlight positive experiences with Fetch's fast claims processing and attentive customer service. However, some negative feedback mentions challenges with the mobile app and annual plan price increases.

Is Fetch Pet Insurance Worth It?

For pet owners seeking comprehensive coverage, especially for unique services like lost-pet advertising and vacation cancellation fees, Fetch emerges as a worthy choice. However, considerations like annual plan price increases and technological challenges should be weighed. It's advisable to obtain quotes from multiple providers, including alternatives like Lemonade and Healthy Paws, to make an informed decision based on your specific needs and preferences.